FAQ

What's in your products?

Everything is on the label. We print the ingredient count on the front so you can see how short the list is before you turn it over.

How long does shipping take?

Most orders arrive within 5 to 10 business days of ordering. Our partner packs orders in 3 to 5 business days, then US transit takes 2 to 5 more. You'll get a tracking email when it ships.

How much is shipping?

$4.90 flat in the US. Free on orders of $50 or more.

How do bundles work?

Savings apply automatically at checkout: any 3 bar soaps 15% off, 5 or more 20% off. Any 2 supplements or strips 15% off, 3 or more 20% off. All 3 tallow creams 15% off. See every set on our Bundles page.

Can I combine discounts?

One discount per order. If you enter a code, checkout keeps whichever saves you more.

What are oral strips?

Thin strips that dissolve on your tongue in about a minute. No pills, no water.

Can I take your supplements with my medication?

Ask your doctor or pharmacist first, especially if you're pregnant, nursing or take prescription medication.

Can I return something?

Yes. Unopened items within 30 days. If anything arrives damaged, email us a photo and we'll replace it at no cost. Details: Our 30-Day Guarantee.

How do I reach you?

Email info@theproperbrand.store. We answer within one business day.

*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.